Sharp AR-810 Manual do Utilizador Página 1

Consulte online ou descarregue Manual do Utilizador para Impressora multifunções Sharp AR-810. SHARP TROUBLE & ERROR CODES AR-651, AR-810 Manual do Utilizador

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5 - 1 AR-651/810 TROUBLE SHOOTING
5. TROUBLESHOOTING
5.1 Diagnosis and Prescription for Each Error Code and Phenomenum
5.1.1 Paper transport jam
[E01] Leading edge of paper not reaching the fuser exit sensor
[E02] Trailing edge of paper not passing the fuser exit sensor
Open the jam access cover. Is there any paper on the transport path?
YES
Remove the paper.
NO
Is the fuser exit sensor working?
(Perform the input check in the test mode: 03-[ENERGY SAVER]ON/[6]/[F])
NO
1. Check if the connector of the exit sensor is disconnected.
2. Check if the connector J335 on the LGC board is disconnected.
3. Check if the connector pins are disconnected and the harnesses are open-circuited.
4. Check if the conductor pattern on the LGC board is short- or open-circuited.
5. Replace the exit sensor.
6. Replace the LGC board.
YES
Is the registration motor working? (Perform the output check in the test mode: 03-108/158)
NO
1. Check if the connector of the registration clutch is disconnected.
2. Check if the connector J341 on the LGC board is disconnected.
3. Check if the connector pins are disconnected and the harnesses are open-circuited.
4. Check if the conductor pattern on the LGC board is short- or open-circuited.
5. Replace the registration clutch.
6. Replace the LGC board.
YES
Check the registration roller. Replace it if it is worn out.
SHARP TROUBLE & ERROR CODES
AR-651, AR-810
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Resumo do Conteúdo

Página 1 - AR-651, AR-810

5 - 1 AR-651/810 TROUBLE SHOOTING5. TROUBLESHOOTING5.1 Diagnosis and Prescription for Each Error Code and Phenomenum5.1.1 Paper transport jam[E01] Le

Página 2

AR-651/810 TROUBLE SHOOTING 5 - 10[E38] Paper fed from the 4th cassette not reaching the 4th cassette transport sensorOpen the feed cover. Is there

Página 3

AR-651/810 TROUBLE SHOOTING 5 - 100[CCC] Communication error between the inserter and finisherIs the harness between the finisher control board and i

Página 4

5 - 101 AR-651/810 TROUBLE SHOOTING5. 1. 15. Service call for others[C94] Abnormal main CPUIs the “Call for Service” displayed even after the main s

Página 5

5 - 11 AR-651/810 TROUBLE SHOOTING[E3F] Paper fed from the tandem LCF not reading the tandem LCF transport sensorOpen the feed cover. Is there paper

Página 6

AR-651/810 TROUBLE SHOOTING 5 - 12[EB5] Paper left on the transport pathIn case an paper is fed from the 1st cassette, bypass feed unit or reversed p

Página 7

5 - 13 AR-651/810 TROUBLE SHOOTING[EB6] Paper left on the transport pathOpen the bypass unit cover. Is there any paper in front of the registration

Página 8

AR-651/810 TROUBLE SHOOTING 5 - 145.1.2 Paper misfeeding[E11] Misfeeding during duplex printing (paper not reaching the registration sensor)Open the

Página 9

5 - 15 AR-651/810 TROUBLE SHOOTING[E12] Bypass misfeeding (paper not reaching the registration sensor)Open the bypass unit cover. Is there any paper

Página 10

AR-651/810 TROUBLE SHOOTING 5 - 16[E13] 1st cassette misfeeding (paper not reaching the 1st cassette feed sensor)Open the feed cover. Is there any p

Página 11

5 - 17 AR-651/810 TROUBLE SHOOTING[E14] 2nd cassette misfeeding (paper not reaching the 2nd cassette feed sensor)Open the feed cover. Is there any p

Página 12

AR-651/810 TROUBLE SHOOTING 5 - 18[E15] 3rd cassette misfeeding (paper not reaching the 3rd cassette feed sensor)Open the feed cover. Is there any p

Página 13

5 - 19 AR-651/810 TROUBLE SHOOTING[E16] 4th cassette misfeeding (paper not reaching the 4th cassette feed sensor)Open the feed cover. Is there any p

Página 14 - 5.1.2 Paper misfeeding

AR-651/810 TROUBLE SHOOTING 5 - 2[E03] Paper remaining inside the copier at power ONOpen the cover of the unit/area whose picture is flashing on the

Página 15

AR-651/810 TROUBLE SHOOTING 5 - 20[E19] LCF misfeeding (paper not reaching the LCF feed sensor)Open the LCF (release from the copier) side cover. I

Página 16

5 - 21 AR-651/810 TROUBLE SHOOTING5.1.3 Cover open jam[E41] Front cover opened during printingIs the front cover open?YESClose the cover.NOIs the vol

Página 17

AR-651/810 TROUBLE SHOOTING 5 - 22[E45] LCF opened during printingIs the LCF open?YESRemove the paper if there is any, then close the LCF.NOIs the LC

Página 18

5 - 23 AR-651/810 TROUBLE SHOOTING[E47] Feed cover opened during printingIs the feeds cover close?YESRemove paper if there is any, then close the cov

Página 19

AR-651/810 TROUBLE SHOOTING 5 - 245. 1. 4. Jams at exit/reverse section and other tronsport jams[E50] Leading edge of paper not reaching the reverse

Página 20

5 - 25 AR-651/810 TROUBLE SHOOTING[E51] Leading edge of paper not reaching the transport sensor 1Is there any paper at the reverse section when the e

Página 21 - 5.1.3 Cover open jam

AR-651/810 TROUBLE SHOOTING 5 - 26[E52] Leading edge of paper not reaching the transport sensor 2Is there any paper at the reverse section when the e

Página 22

5 - 27 AR-651/810 TROUBLE SHOOTING[E54] Leading edge of paper not reaching the transport sensor 3Is the transport sensor 3 working? (Perform the inpu

Página 23

AR-651/810 TROUBLE SHOOTING 5 - 28[E55] Paper remaining on the transport path when CRUN is OFFOpen the cover of the unit/area whose picture is flashi

Página 24

5 - 29 AR-651/810 TROUBLE SHOOTING[E57] Leading edge of paper not reaching the reverse sensor 1Is there any paper before the registration sensor when

Página 25

5 - 3 AR-651/810 TROUBLE SHOOTING[E09] Jam caused by an abnormal HDD(1) Check if the connectors of the HDD are disconnected.(2) Check if the connecto

Página 26

AR-651/810 TROUBLE SHOOTING 5 - 30[E58] Trailing edge of paper not passing the reverse sensor 1/2Is there any paper at the reverse section when the e

Página 27

5 - 31 AR-651/810 TROUBLE SHOOTING[E59] Leading edge of paper not reaching the exit sensorIs the exit sensor working? (Perform the input check in the

Página 28

AR-651/810 TROUBLE SHOOTING 5 - 32[E5A] Trailing edge of paper not passing the exit sensorIs there any paper at the reverse section when the exit cov

Página 29

5 - 33 AR-651/810 TROUBLE SHOOTING5.1.5 Original jam in RADF[E71] Original feeding jamAre the pickup roller, feed roller and separation roller dirty?

Página 30

AR-651/810 TROUBLE SHOOTING 5 - 34[E76] Short-sized original exit jamAre the registration roller, read roller, intermediate transport roller and smal

Página 31

5 - 35 AR-651/810 TROUBLE SHOOTING[E7A] RADF opened during original feeding[E7B] RADF opened during original transporting[E7C] RADF opened during lar

Página 32

AR-651/810 TROUBLE SHOOTING 5 - 36[E80] Jam access cover opened during original feeding[E81] Jam access cover opened during original transporting[E82

Página 33 - 5.1.5 Original jam in RADF

5 - 37 AR-651/810 TROUBLE SHOOTING5. 1. 6. Paper jam in finisher[E9F] Punching jamIs there any paper remaining on the transport path in the finisher

Página 34

AR-651/810 TROUBLE SHOOTING 5 - 38[EA2] Finisher paper transport stop jamIs there any paper remaining on the transport path in the finisher or main u

Página 35

5 - 39 AR-651/810 TROUBLE SHOOTING[EA3] Paper remaining inside the finisher at power ONIs there any paper remaining on the transport path in the fini

Página 36

AR-651/810 TROUBLE SHOOTING 5 - 4[E22] Paper fed from the 2nd cassette not reaching the registration sensor[E30] Paper fed from the 3rd cassette not

Página 37

AR-651/810 TROUBLE SHOOTING 5 - 40[EA4] Finisher front door opened during printingIs there any paper remaining on the transport path in the finisher

Página 38

5 - 41 AR-651/810 TROUBLE SHOOTINGIs the door switch working properly?NO1. Connect the connector of the door switch securely.2. Replace the door swit

Página 39

AR-651/810 TROUBLE SHOOTING 5 - 42[EA5] Finisher stapling jamIs there any paper remaining on the transport path in the finisher or main unit, or on t

Página 40

5 - 43 AR-651/810 TROUBLE SHOOTING[EA6] Finisher early arrival jamIs there any paper remaining on the transport path in the finisher or main unit?YES

Página 41

AR-651/810 TROUBLE SHOOTING 5 - 44[EA8] Saddle stitcher stapling jamIs there any paper remaining on the transport path in the finisher, saddle stitch

Página 42

5 - 45 AR-651/810 TROUBLE SHOOTING[EA9] Saddle stitcher door opened during printingIs there any paper remaining on the transport path in the finisher

Página 43

AR-651/810 TROUBLE SHOOTING 5 - 46[EAA] Paper remaining at the saddle stitcher at power ONIs there any paper remaining on the transport path in the f

Página 44

5 - 47 AR-651/810 TROUBLE SHOOTING[EAB] Saddle stitcher transport stop jamIs there any paper remaining on the transport path in the finisher, saddle

Página 45

AR-651/810 TROUBLE SHOOTING 5 - 48[EAC] Saddle stitcher transport delay jamIs there any paper remaining on the transport path in the finisher, saddle

Página 46

5 - 49 AR-651/810 TROUBLE SHOOTING[EB3] Ready time time-out jamIs there paper in the main unit?NOReplace the LGC board.YESAre the IPC board and LGC b

Página 47

5 - 5 AR-651/810 TROUBLE SHOOTING[E25] External LCF transport jam (paper not reaching the registration sensor)Is there any paper before the registrat

Página 48

AR-651/810 TROUBLE SHOOTING 5 - 50[EC0] Inserter feeding delay jamAre the pickup roller, feed roller and separation roller tainted?Clean up the rolle

Página 49

5 - 51 AR-651/810 TROUBLE SHOOTING[EC2] Inserter reverse path delay jam 1[EC3] Inserter reverse path stop jam 1[EC4] Inserter reverse path delay jam

Página 50

AR-651/810 TROUBLE SHOOTING 5 - 52[ECA] Paper remaining at the inserter when the power is ONIs there any paper remaining at the inserter transport pa

Página 51

5 - 53 AR-651/810 TROUBLE SHOOTING5. 1. 7. Paper feeding system related service call[C04] Abnormal feed motorIs the feed motor working? (Perform the

Página 52

AR-651/810 TROUBLE SHOOTING 5 - 54[C13] Abnormal 1st cassette tray (paper can be fed from the cassettes other than copier cassettes)[C14] Abnormal 2n

Página 53

5 - 55 AR-651/810 TROUBLE SHOOTING[C18] Abnormal tandem LCF tray-up motor(paper can be fed from cassettes other than the tandem LCF)Does the tray mo

Página 54

AR-651/810 TROUBLE SHOOTING 5 - 56[C1A] Abnormal tandem LCF end fense motor(paper can be fed from cassettes other than the tandem LCF)Is the LCF end

Página 55

5 - 57 AR-651/810 TROUBLE SHOOTING[C1C] External LCF tray motor driving abnormally (Feeding is abled from the cassettes otherthan the external LCF.)I

Página 56

AR-651/810 TROUBLE SHOOTING 5 - 585. 1. 8. Process system related service call[C36] Main charger wire cleaning operating abnormally(1) Check if the

Página 57

5 - 59 AR-651/810 TROUBLE SHOOTING[CD4] Toner bag full(1) Check the toner bag.•Is the toner bag full?(2) Check the toner full detection sensor.•Is th

Página 58

AR-651/810 TROUBLE SHOOTING 5 - 6Is the external LCF transport clutch working? (Perform the output check in the test mode: 03-273)1. Check if the con

Página 59

AR-651/810 TROUBLE SHOOTING 5 - 605. 1. 9. Scanning system related service call[C26] Peak detection errorDoes the exposure lamp light? (Perform the

Página 60

5 - 61 AR-651/810 TROUBLE SHOOTING[C27] Carriage home position sensor not going OFF within a fixed time[C28] Carriage home position sensor not going

Página 61

AR-651/810 TROUBLE SHOOTING 5 - 625. 1. 10. Fuser unit related service callCAUTIONTurn O FF the p ow e r to c h eck t h e IH c on tro l c

Página 62

5 - 63 AR-651/810 TROUBLE SHOOTING[C43] Abnormal thermistor after abnormality judgment[C44] Abnormal fuser after abnormality judgment1,2.3. Check the

Página 63

AR-651/810 TROUBLE SHOOTING 5 - 64[C46] Pressure roller thermistor being abnormal after the copier has become ready1. Check the pressure roller therm

Página 64

5 - 65 AR-651/810 TROUBLE SHOOTING[C47] Abnormal IH power voltage/IH initialization error1. Check the AC input voltageCheck if the AC input voltage i

Página 65

AR-651/810 TROUBLE SHOOTING 5 - 66[C48] IGBT high temperature1. Check the operation of the IH fanCheck if the IH fan is rotating normally. (Is the co

Página 66

5 - 67 AR-651/810 TROUBLE SHOOTING[C4A] Cleaning web finished(1) Check if the cleaning web is remaining.(2) Check if the connector J332 on the LGC bo

Página 67

AR-651/810 TROUBLE SHOOTING 5 - 685. 1. 11. Communication system related service call[C55] RADF I/F being abnormalIs the harness between the ADF boa

Página 68

5 - 69 AR-651/810 TROUBLE SHOOTING[C58] Communication error between the IPC board and finisherIs a specified finisher used?Replace to the specified f

Página 69

5 - 7 AR-651/810 TROUBLE SHOOTING[E21] Paper fed from the 1st cassette not reaching the 1st casette transport sensor[E23] Paper fed from the 2nd cass

Página 70

AR-651/810 TROUBLE SHOOTING 5 - 70[F07] Communication error between SYS board and LGC board[F11] Communication error between SYS board and SLG board(

Página 71 - (2) Replace the ADF board

5 - 71 AR-651/810 TROUBLE SHOOTING5.1.12 ADF related service call[C73] EEPROM initialization error(1) Check the ADF board, mainly IC13, for short- an

Página 72

AR-651/810 TROUBLE SHOOTING 5 - 72[C82] Read sensor adjustment errorIs there any extraneous material between the read sensor and reflective mirror?Re

Página 73

5 - 73 AR-651/810 TROUBLE SHOOTING[C83] Original length sensor adjustment errorIs there any extraneous material between the original length sensor an

Página 74

AR-651/810 TROUBLE SHOOTING 5 - 74[C85] Lifting tray motor errorIs the lifting tray lifted when originals are set on the feeding tray?Is the loading

Página 75

5 - 75 AR-651/810 TROUBLE SHOOTING[C86] Large original exit sensor adjustment errorIs there any extraneous material between the large original exit s

Página 76

AR-651/810 TROUBLE SHOOTING 5 - 765. 1. 13. Laser optical unit related service call[CA1] Abnormal polygonal motorIs the polygonal motor rotating?NO1

Página 77

5 - 77 AR-651/810 TROUBLE SHOOTING[CA3] Secondary scanning coarse adjustment[CA5] Laser power adjustment error[CA6] Laser caliblation error[CAA] Seco

Página 78

AR-651/810 TROUBLE SHOOTING 5 - 78[CA9] Sending error of the image data from the SYS boardIs the harness between the PLG board and SYS board open-cir

Página 79

5 - 79 AR-651/810 TROUBLE SHOOTING5. 1. 14 . Finisher related service call[CB1] Abnormal feed motor[Procedure 1]Is second feed motor (M8) rotating i

Página 80

AR-651/810 TROUBLE SHOOTING 5 - 8[E24] Paper fed from the 2nd cassette not reading the 2nd cassette transport sensor[E32] Paper fed from the 3rd cass

Página 81

AR-651/810 TROUBLE SHOOTING 5 - 80[Procedure 2]Is second feed motor (M8) rotating in reverse at the fixed timing?NOReplace second feed motor or finis

Página 82

5 - 81 AR-651/810 TROUBLE SHOOTING[CB2] Abnormal delivery motorRotate the delivery motor by hand. Does it rotate smoothly?NOFix the mechanism.YESIs t

Página 83

AR-651/810 TROUBLE SHOOTING 5 - 82[CB3] Tray lifting motor driving abnormally<Procedure 1>Is the tray 1 home position sensor working properly?R

Página 84

5 - 83 AR-651/810 TROUBLE SHOOTING<Procedure 3>Is the tray 2 home position sensor working properly?Replace the tray 2 home position sensor.Is t

Página 85

AR-651/810 TROUBLE SHOOTING 5 - 84[CB4] Abnormal alignment motorIs the alignment guide home position sensor (PI6) working normally?NOReplace the sens

Página 86

5 - 85 AR-651/810 TROUBLE SHOOTING[CB6] Abnormal stapler shift motorIs the stapler shift home position sensor (PI7) working normally?NOReplace the se

Página 87

AR-651/810 TROUBLE SHOOTING 5 - 86[Procedure 2]Is the connector J6 on the finisher controller PC board, J114 of the height sensor (PS1) or relayconne

Página 88

5 - 87 AR-651/810 TROUBLE SHOOTING[CB8] Abnormal backup RAM dataIs the problem solved by turning the power of the copier OFF and ON?YESENDNOReplace t

Página 89

AR-651/810 TROUBLE SHOOTING 5 - 88[Procedure 2]Is the paper pushing plate top position sensor (PI15S) working normally?NOReplace the sensor.YESIs the

Página 90

5 - 89 AR-651/810 TROUBLE SHOOTING[CBA] Abnormal saddle stitcher stitch motor (front)[CBB] Abnormal saddle stitcher stitch motor (rear)Are the front

Página 91

5 - 9 AR-651/810 TROUBLE SHOOTING[E33] Paper fed from the 3rd cassette not reaching the 3rd cassette transport sensor[E37] Paper fed from the 4th cas

Página 92

AR-651/810 TROUBLE SHOOTING 5 - 90[CBD] Abnormal saddle stitcher guide motorIs the guide home position sensor (PI13S) working normally?NOReplace the

Página 93

5 - 91 AR-651/810 TROUBLE SHOOTING[CBF] Abnormal saddle stitcher paper positioning plate motorIs the paper positioning plate home position sensor (PI

Página 94

AR-651/810 TROUBLE SHOOTING 5 - 92[Procedure 2]Is the paper pushing plate home position sensor (PI14S) connected to the saddle stitcher controllerPC

Página 95

5 - 93 AR-651/810 TROUBLE SHOOTING[CC1] Abnormal Saddle stitcher microswitch[Procedure 1]Is the switch actuator for the inlet door working properly?N

Página 96

AR-651/810 TROUBLE SHOOTING 5 - 94[Procedure 2]Is the switch actuator for the front door working properly?NOFix the mechanism.YESIs the front cover s

Página 97

5 - 95 AR-651/810 TROUBLE SHOOTING[CC2] Communication error between finisher and saddle stitcherIs the problem solved by turning OFF and ON the power

Página 98

AR-651/810 TROUBLE SHOOTING 5 - 96[CC4] Abnormal swing motor[Procedure 1]Rotate the swing motor in reverse by hand. Does the swing guide move up and

Página 99

5 - 97 AR-651/810 TROUBLE SHOOTING[Procedure 3]Is the swing motor clock sensor (PI20) working normally?NOReplace the sensor.YESDoes the voltage betwe

Página 100

AR-651/810 TROUBLE SHOOTING 5 - 98[CC5] Abnormal horizontal registration motor (with AR-PN3 connected)Is the horizontal registration home position se

Página 101

5 - 99 AR-651/810 TROUBLE SHOOTING[CC6] Abnormal punch motor (with AR-PN3 connected)Is the punch home position sensor (PI3P) working normally?NORepla

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