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AR-M351U/M451U, AR-M355U/M455U TROUBLE CODES 11 - 12
U6 00 Content Desk/LCC communication trouble
Detail Desk/LCC communication error
Communication cable test error after
turning on the power or exiting SIM.
Cause Improper connection or disconnection
of connector and harness
Desk control PWB trouble
Control PWB (PCU) trouble
Noise or interference
Check and
remedy
Canceled by turning OFF/ON the
power.
Check connection of the harness and
connector in the communication line.
01 Content Desk/LCC No. 1 tray lift-up trouble
Detail Desk/LCC No. 1 tray lift-up trouble
Cause Sensor trouble
Tray trouble
Defective connection or disconnection
between the PWB and the motor.
Desk control PWB trouble
Lift-up motor trouble
Check and
remedy
Use SIM4-2 to check the upper limit
sensor detection.
Use SIM4-3 to check the lift-up motor
operation.
02 Content Desk No. 2 tray/LCC1 lift-up trouble
Detail Desk No. 2 tray/LCC lift-up trouble
Cause Sensor trouble
Tray trouble
Defective connection or disconnection
between the PWB and the motor.
Desk control PWB trouble
Lift-up motor trouble
Check and
remedy
Use SIM4-2 to check the upper limit
sensor detection.
Use SIM4-3 to check the lift-up motor
operation.
03 Content Desk No. 3 tray/LCC2 lift-up trouble
Detail Desk no. 3 tray lift-up trouble
Cause Sensor trouble
Tray trouble
Defective connection or disconnection
between the PWB and the motor.
Desk control PWB trouble
Lift-up motor trouble
Check and
remedy
Use SIM4-2 to check the upper limit
sensor detection.
Use SIM4-3 to check the lift-up motor
operation.
10 Content Desk/LCC transport motor trouble
Detail Desk/LCC transport motor operation
trouble
Cause Motor lock
Drive abnormality
Defective connection or disconnection
between the PWB and the motor.
Motor rpm abnormality
Overcurrent to the motor
Desk control PWB trouble
Check and
remedy
Use SIM4-3 to check the transport
motor operation.
MAIN SUB Details
U7 00 Content RIC communication trouble
Detail RIC communication trouble
Communication cable test error after
turning on the power or exiting SIM.
Cause Disconnection of connector and
harness
RTC control PWB trouble
Control PWB (ICU) trouble
Noise or interference
Check and
remedy
Canceled by turning OFF/ON the
power.
Check connector and harness in the
communication line.
EE EL Content Auto developer adjustment trouble
(Over-toner)
Detail The toner concentration output is
detected as 1.5V or below in the auto
development adjustment.
Cause Toner concentration sensor trouble
Charging voltage, developing voltage
abnormality
Insufficient toner concentration
Developing unit trouble
PCU PWB trouble
Check and
remedy
Use SIM25-2 to perform auto
developer adjustment.
EU Content Auto developer adjustment trouble
(Under-toner)
Detail The toner concentration output is
detected as 3.5V or above in the auto
development adjustment.
Cause Insufficient toner concentration
Charging voltage, developing voltage
abnormality
Insufficient toner concentration
Developing unit trouble
PCU PWB trouble
Check and
remedy
Use SIM25-2 to perform auto
developer adjustment.
PF 00 Content RIC copy inhibit signal is received.
Detail Copy inhibit command from RIM (host)
is received.
Cause Judged by the host.
Check and
remedy
Inform to the host.
CE 00 Content Another communication error occurs.
Detail Communication error
Cause Improper connection of the network
cable
Check and
remedy
Check the connection of the network
cable.
01 Content The print server card is broken down or
is not installed.
Detail Print server card connection trouble
Cause The print server card is not installed on
the controller.
Print server card control PWB trouble
Check and
remedy
1. Check that the print server card is
installed on the controller.
2. Output the NIC Config. Page to
check the NIC version.
3. Replace the NIC.
MAIN SUB Details
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