Sharp AR-C265P Manual de Serviço

SHARP CORPORATIONCONTENTSThis document has been published to be used forafter sales service only.The contents are subject to change without notice.Ple

1-2CHAPTER 1 CONFIGURATIONII. PRINTER CONFIGURATIONThe internal part of the AR-C265P printer is composed of the following sections:• Electrophotograph

4-34CHAPTER 4 REPLACEMENT OF PARTS8 0ZZ42071901// Holder Assy.-Regist-R7 0ZZ42071401// Holder Assy.-Regist-LHolder-Regist-L EM-30L Class CApply MOLY

4-35CHAPTER 4 REPLACEMENT OF PARTSFrame-Separation-AssyLever-ReleaseCam-Release Gear-Idle-(Z21) Gear-Fuser-(Z35) Plate-Side-R-Caulking(Fuser)Do not ap

4-36CHAPTER 4 REPLACEMENT OF PARTSA 0ZZ43301501// Guide-Assy.-Eject-LShaft-Assy.-Eject(FD)Guide-Eject-UpperShaft-Assy.-Fject(FU)EM-30L Class CEM-30L

4-37CHAPTER 4 REPLACEMENT OF PARTSB 0ZZ43070201// Frame-Assy.-BaseCassette-Assy.PM Class CApply PM in a small quantity to the hatched part.(1) Applyi

4-38CHAPTER 4 REPLACEMENT OF PARTSC-1 0ZZ43070101// Printer-UnitPlate-Ass.-Side-L Plate-Driver-PU(Caulking)Gear-Idle-BeltEM-30L Class CEM-30L Class

4-39CHAPTER 4 REPLACEMENT OF PARTSC-2 0ZZ43070101// Printer-UnitPlate-Ass.-Side-RSpring-Torsion-LEM-30L Class C(2 places)(At both Sides)Spring-Torsio

4-40CHAPTER 4 REPLACEMENT OF PARTSD 0ZZ43079601PA// Belt-UnitEM-30L Class AEM-30L Class AEM-30L Class CEM-30L ClassAEM-30L Class CApply MOLYKOTE

4-41CHAPTER 4 REPLACEMENT OF PARTSE 0ZZ42626501// Sensor-Assy-Color-RegistPlate-Sensor-C.RegistCover-Sensor-C.RegistShaft-Cover-SensorEM-30L Class AA

4-42CHAPTER 4 REPLACEMENT OF PARTSF 0ZZ43081301// Roller-Assy.-Idle(FD)12Grease applying method: Before assembling 2 to 1, apply MOLYKOTE (EM-30L

4-43CHAPTER 4 REPLACEMENT OF PARTSG 0ZZ43301601// Roller-Assy.-BIAS(FU)C123Grease applying method:Range in which grease must not stickBefore assemblin

1-3CHAPTER 1 CONFIGURATIONIII. COMPOSITION OF OPTIONAL ITEMSThe following optional items are available for the printer:(1) Second tray AR-C265PFU(2) D

CHAPTER 5MAINTENANCE MENUSI. SYSTEM MAINTENANCE MENU (FOR MAINTENANCE PERSONNEL) ... 5-1II. MAINTENANCE UTILITY ...

5-1CHAPTER 5 MAINTENANCE MENUSI. SYSTEM MAINTENANCE MENU (FOR MAINTENANCE PERSONNEL)The adjustment of this printer can be implemented using the mainte

5-2CHAPTER 5 MAINTENANCE MENUSFunctionItem(1st Line) Value(2nd Line) DFCategoryFunctionThis menu is displayed on the printersfor all destinations.TYPE

5-3CHAPTER 5 MAINTENANCE MENUSII. MAINTENANCE UTILITYMaintenance Utility Adjustment Items (1/3)Operation onOperator Panel(Section No. corresponds toth

5-4CHAPTER 5 MAINTENANCE MENUSMaintenance Utility Adjustment Items (2/3)Operation onOperator Panel(Section No. corresponds tothe Maintenance manual)It

5-5CHAPTER 5 MAINTENANCE MENUSMaintenance Utility Adjustment Items (3/3)Operation onOperator Panel(Section No. corresponds tothe Maintenance manual)It

5-6CHAPTER 5 MAINTENANCE MENUSIII. FUNCTIONS OF USER’S MAINTENANCE MENUA. Maintenance menu (For end users)There is a maintenance menu category among t

5-7CHAPTER 5 MAINTENANCE MENUSB. Self-diagnostic modeOperator panelThe explanation of the operations relating to the self-diagnosis presupposes the(1)

1-4CHAPTER 1 CONFIGURATIONIV. SPECIFICATIONSAR-C265P32/26ppm1200W10°C~32°C, 17°C~27°C(Full-color print quality guarantee temperature)0°C~43°C, Power o

5-8CHAPTER 5 MAINTENANCE MENUSLEVEL0[BACK](2seconds)Engine status indicationHeater temperatureEnvironmental temperature & humidity Setup tableTran

5-9CHAPTER 5 MAINTENANCE MENUS(1) Transition of menu itemsTransition of is selected with [MENU+] or [MENU-] and executed pressing [ENTER]

5-10CHAPTER 5 MAINTENANCE MENUSNormal self-diagnostic mode (Level 1)The menus of the normal self-diagnostic mode are indicated below.Maintenance Utili

5-11CHAPTER 5 MAINTENANCE MENUSActivation method for self-diagnostic mode (Level 1)1. The system maintenance menu mode is activated when the power is

5-12CHAPTER 5 MAINTENANCE MENUSSwitch Sensor PositionsRFID antenna MToner sensor CRFID antenna CRFID antenna YRFID antenna KToner sensor MToner sensor

5-13CHAPTER 5 MAINTENANCE MENUSSWITCH SCAN Display DetailNo functionality*1: Indication only, without functionality*2: L is indicated when a cover is

5-14CHAPTER 5 MAINTENANCE MENUSMotor clutch testThis self-diagnosis is practiced to test motors and clutches.1. Activate the self-diagnostic mode (Lev

5-15CHAPTER 5 MAINTENANCE MENUSDescription of Control for Unit DrivingID motorBelt motorFuser motorRegistration motorTray 1 hopping motorFront motorCo

5-16CHAPTER 5 MAINTENANCE MENUSTest printThis self-diagnosis is practiced to print test patterns built in PU. Other test patterns are stored inthe con

5-17CHAPTER 5 MAINTENANCE MENUS4. When the ENTER key is depressed while "PRINT EXECUTE" remains displayed in the lowerline of the display se

1-5CHAPTER 1 CONFIGURATIONApprox. 5,200 pages (Black)Approx. 1,200 pages (Color)AR-C265P32/26ppmItemPrinter lifePrint duty(M=L/12, A=L/12/5)MTBF(2.3%

5-18CHAPTER 5 MAINTENANCE MENUSPattern 5 Pattern 6Pattern 7Pattern 3 Pattern 4 Note!If the solid print (Pattern 7)available among the local printfunc

5-19CHAPTER 5 MAINTENANCE MENUS • When print is executed, the following message is displayed:P=***W=***T=*** U=***[###]H=*** %L=***[###]KR=*.** YR=*

5-20CHAPTER 5 MAINTENANCE MENUSBELT=****FRM[***](xxx)HT:k**y**m**c**DB:k**y**m**c**TR1:k**y**m**c**TR2:k**y**m**c**BELT: Constant speed timer value of

5-21CHAPTER 5 MAINTENANCE MENUSColor registration adjustment testThis self-diagnosis is practiced to conduct testing on the color registration functio

5-22CHAPTER 5 MAINTENANCE MENUSDisplay FunctionREG ADJ EXECUTE Execution of Color registration adjustmentREG ADJ RESULT Viewing of the Color registrat

5-23CHAPTER 5 MAINTENANCE MENUS<<DENS ADJ RESULT is executed>>The same as the key operation of Item 2 in the execution of DENS ADJ EXECUTE

5-24CHAPTER 5 MAINTENANCE MENUSIndication of consumable part countersThis self-diagnosis is practiced to indicate the consumed states of consumable pa

5-25CHAPTER 5 MAINTENANCE MENUSIndication of printed page countersThis self-diagnosis is practiced to indicate the current number of printed pages of

5-26CHAPTER 5 MAINTENANCE MENUSSetup of self-diagnostic functionThis self-diagnosis is practiced to Enable/Disable the error detections of the differe

5-27CHAPTER 5 MAINTENANCE MENUS 6. Press the [BACK] key (except for the status of Item 4.) to terminate the setup. (Status of Item 1restored)Indicat

1-6CHAPTER 1 CONFIGURATIONAR-C265P32/26ppm Automatic Item1st tray

5-28CHAPTER 5 MAINTENANCE MENUSDetails of panel indicationsDisplayINITIALIZINGINITIALIZINGMENU RESETTINGRAM CHECK****************WAIT A MOMENTNETWORK

5-29CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line)CHECKING FILE SYSTEMERASING DISKnn

5-30CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line)PU FLASH ERRORCOMMUNICATION ERRORS

5-31CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line)PRINT NETWORK CONFIG COLLATE COPY

5-32CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line) ADJUSTING DENSITYPU DOWNLOADING

5-33CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line) %COLOR% TONER REGIONALMISMATCH

5-34CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line) BELT LIFE %COLOR% TONER EMPTY

5-35CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line)Density Adjustment Color Calibrati

5-36CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line) REGISTRATION ERROR n REGISTRATI

5-37CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line) JOB LOG. DISK FULL INVALID ID.

1-7CHAPTER 1 CONFIGURATIONNote! Expansion memories for AR-C265PAR-C265P32/26ppmDivisionOptional Item(Detachable)Factory settingsOthersItemRAM setTr

5-38CHAPTER 5 MAINTENANCE MENUSDescription LevelReadyLEDAttentionLEDLCD (English)( means no display in upper line)VariesVariesVariesOnVariesVariesVa

5-39CHAPTER 5 MAINTENANCE MENUSVarious types of print on the individual printer equipped with controllerMenu Map PrintingInformation on the program ve

5-40CHAPTER 5 MAINTENANCE MENUSIV. SETUP AFTER REPLACEMENT OF PARTSA. Precautions on the replacement of engine control PCBThis section describes the n

5-41CHAPTER 5 MAINTENANCE MENUS• To specify a PU Serial Number, enter a 11-digit number prefixed with "0" (single-bytezero). (Notice that,

5-42CHAPTER 5 MAINTENANCE MENUSB. Setup of EEPROM after replacement of SP1/TBH PCBItem Description Count DescriptionFuser unit Fuser unit life count N

5-43CHAPTER 5 MAINTENANCE MENUSReplacement of EEPROM after replacement of TBH PCBThe EEPROM of the TBH PCB is installed in the IC socket. Replace the

5-44CHAPTER 5 MAINTENANCE MENUSC. Setup of destinationFigure of Serial No. label image (labeled in UK Factory)• The CU Serial Number is output in the

5-45CHAPTER 5 MAINTENANCE MENUSV. ABOUT THE MANUAL SETUP OF PRINT DENSITY ADJUSTMENT2. ExplanationPX734/735 are ROMs used in common for domestic and o

CHAPTER 6PERIODICAL MAINTENANCEI. RECOMMENDED REPLACEMENTPARTS... 6-1II. CLEANING ...

1-8CHAPTER 1 CONFIGURATIONV. INTERFACE SPECIFICATIONSA. Parallel interface specifications (N/A)B. USB interface specificationsOutline of USB interface

6-1CHAPTER 6 PERIODICAL MAINTENANCEI. RECOMMENDED REPLACEMENT PARTSII. CLEANINGIII. CLEANING OF LED LENS ARRAYSharp recommends that heavy users only r

6-2CHAPTER 6 PERIODICAL MAINTENANCECLEANING THE LED HEADExecute this cleaning if an output shows a light fuzzy print or white stripes, or characters a

6-3CHAPTER 6 PERIODICAL MAINTENANCEIV. CLEANING OF PICKUP ROLLERSIf vertical stripes are observed in the print face, clean the pickup rollers.Note!For

6-4CHAPTER 6 PERIODICAL MAINTENANCEV. INTERNAL CLEANING OF PRINTERCleaning the interior of the printer.Depending on the print pattern, toner may adher

6-5CHAPTER 6 PERIODICAL MAINTENANCE (4) Take out the fuser unit.The fuser unit is extremely hot. Be careful not to touch it. If the fuserunit is hot

CHAPTER 7TROUBLESHOOTING PROCEDURESI. PRECAUTIONS PRIOR TO REPAIR ... 7-1II. ITEMS TO BE CHECKED PRIOR TO TA

7-1CHAPTER 7 TROUBLESHOOTING PROCEDURESI. PRECAUTIONS PRIOR TO REPAIRII. ITEMS TO BE CHECKED PRIOR TO TAKING ACTION ON ABNORMAL IMAGESIII. PRECAUTIONS

1-9CHAPTER 1 CONFIGURATIONC. Network interface specificationsNetwork protocol ApplicationOutline of network interfaceBasic specifications of network i

7-2CHAPTER 7 TROUBLESHOOTING PROCEDURESA. LCD message listWhen the printer detects an irrecoverable error, it displays a service call error in the LCD

7-3CHAPTER 7 TROUBLESHOOTING PROCEDURESOperator Alarm (2/9)DescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDLOAD %MEDIA_SIZE%/%MEDIA_TYP

7-4CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDOperator Alarm (3/9)LOAD %MEDIA_SIZE%%ERRCODE%:%

7-5CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDOperator Alarm (4/9)PROTEC PAPER%ERRCODE%:ERRORT

7-6CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDOperator Alarm (5/9)REPLACE TONER%ERRCODE%:%COLO

7-7CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDOperator Alarm (6/9)INSTALL TONER%ERRCODE%:%COLO

7-8CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDOperator Alarm (7/9)INSTALL DUPLEX UNIT%ERRCODE%

7-9CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDOperator Alarm (8/9)CHECK BELT%ERRCODE%:BELT MIS

7-10CHAPTER 7 TROUBLESHOOTING PROCEDURESDescriptionCodennnDisplay on Operator PanelReadyLEDAttentionLEDSHUTTING DOWNSHUTDOWNPLEASE POW OFFSHUTDOWN COM

7-11CHAPTER 7 TROUBLESHOOTING PROCEDURESService Call Error (1/7)Service call001:ErrorPower off/on002:Error ~005:Error006:Error007:Errorservice020:Err

7-12CHAPTER 7 TROUBLESHOOTING PROCEDURESService Call Error (2/7)Error DescriptionMessage Cause SolutionService call042:Error ~043:Error045:ErrorServi

7-13CHAPTER 7 TROUBLESHOOTING PROCEDURESService Call Error (3/7)Service call104:ErrorService call105:ErrorService call106:ErrorService call120: ERRORS

7-14CHAPTER 7 TROUBLESHOOTING PROCEDURESService Call Error (4/7)Service call140:Error ~142:ErrorService call150:Error ~153:ErrorService call154:Erro

7-15CHAPTER 7 TROUBLESHOOTING PROCEDURESService Call Error (5/7)Service call170:Error171:ErrorService call172:Error173:ErrorService call174:ErrorServi

7-16CHAPTER 7 TROUBLESHOOTING PROCEDURESService Call Error (6/7)Service call220:ErrorService call230:ErrorService call231:ErrorService call250:ErrorSe

7-17CHAPTER 7 TROUBLESHOOTING PROCEDURESError DescriptionMessage Cause SolutionCheck to see if theDuplex is properlyinstalled.Check to see if the FAN

7-18CHAPTER 7 TROUBLESHOOTING PROCEDURESB. Preparing for troubleshooting(1)LCD Display Malfunction ...

7-19CHAPTER 7 TROUBLESHOOTING PROCEDURESNote!When the PU PCB(PRN PCB) is replaced, first read the data of the EEPROM chip of theold PCB, and then, cop

7-20CHAPTER 7 TROUBLESHOOTING PROCEDURES(1) LCD Display Malfunction(1-1)Nothing is displayed in LCDF5 (fuse) of PU PCB(PRX PCB)Connection between low-

7-21CHAPTER 7 TROUBLESHOOTING PROCEDURES(1-2)The first line is black display in LCDConnection between low-voltage power supply unit and PU PCB (PRX PC

CHAPTER 2EXPLANATION OF OPERATIONI. ELECTROPHOTOGRAPHIC PROCESSING MECHANISM... 2-1II. PRINTING PROCESS... 2-6

7-22CHAPTER 7 TROUBLESHOOTING PROCEDURES(1-3)PLEASE WAIT (The display changes to “COMMUNICATION ERROR” if you leave them as they are)Connected state

7-23CHAPTER 7 TROUBLESHOOTING PROCEDURES(1-5)“RAM CHECK” or “INITIALIZING” are displayedOperator panel indicationsCheck to see if the option RAM DIMM/

7-24CHAPTER 7 TROUBLESHOOTING PROCEDURES(2-2)Abnormal soundOperating state of motorsState of motor cordsOperating state of motorsOperating state of mo

7-25CHAPTER 7 TROUBLESHOOTING PROCEDURES(2-3)Abnormal odorFuser unitLow voltage power supply unitLife count of fuser unitCheck for foreign matter in f

7-26CHAPTER 7 TROUBLESHOOTING PROCEDURESError No.370371372373380381382383385390391392400NameDuplex reversalDuplex inputFeed error at DuplexMulti-feed

7-27CHAPTER 7 TROUBLESHOOTING PROCEDURESJAM RELEASE METHOD 1REMOVING THE JAMMED PAPERFRONT COVER SECTION (CODES: 372, 380, 390, 391, 400)Open the fron

7-28CHAPTER 7 TROUBLESHOOTING PROCEDURESJAM RELEASE METHOD 2FUSER UNIT SECTION (CODES: 381, 382, 383,385)The fuser unit can be very hot. Be careful no

7-29CHAPTER 7 TROUBLESHOOTING PROCEDURES(4) Hold the fuser unit again by the handle and put it gently back in the printer.(5) Push the lock levers (2

7-30CHAPTER 7 TROUBLESHOOTING PROCEDURES(2) Take out the image drum cartridges (4), and place them on a flat table.(3) Cover the image drum cartridges

7-31CHAPTER 7 TROUBLESHOOTING PROCEDURESWHEN NEITHER THE LEADING END NOR THE TRAILING END IS VISIBLEFirst slide the jammed paper into the direction of

7-32CHAPTER 7 TROUBLESHOOTING PROCEDURESJAM RELEASE METHOD 3TWO-SIDED PRINT UNIT SECTION (OPTIONAL)(CODES: 370, 371, 373)(1) Open the two-sided print

7-33CHAPTER 7 TROUBLESHOOTING PROCEDURES(3) Paper Feed Jam(Error 391:1st Tray)(3-1)Paper feed jam occurs right after turning on the power (1st Tray

7-34CHAPTER 7 TROUBLESHOOTING PROCEDURESFeed motorFeed motor driverFeed motor drive cordFeed motor drive cordFeed motorFeed solenoidFeed solenoidFeed

7-35CHAPTER 7 TROUBLESHOOTING PROCEDURES(4) Paper Feed Jam (Error 390:Multi-purpose Tray)(4-1)Paper feed jam occurs right after turning on the power

7-36CHAPTER 7 TROUBLESHOOTING PROCEDURES(4-2)Paper feed jam occurs right after paper feeding starts (Multi-purpose Tray)Paper running route in multi-p

7-37CHAPTER 7 TROUBLESHOOTING PROCEDURES(5) Paper Path Jam(Error 381)(5-1)Paper path jam occurs right after turning on the powerPaper running route

7-38CHAPTER 7 TROUBLESHOOTING PROCEDURES(5-2)Paper path jam occurs right after feeding paperPaper running route on the beltCheck the sensor lever of t

7-39CHAPTER 7 TROUBLESHOOTING PROCEDURESFeed motor drive cord, ID motor drive cord, belt motor, ID-up motor drive cord, fuser drive cordFeed motor dri

7-40CHAPTER 7 TROUBLESHOOTING PROCEDURES(5-3)Paper path jam occurs in a path routeFeed motor, belt motor, ID motor, ID up/down-motorFeed motor driver,

7-41CHAPTER 7 TROUBLESHOOTING PROCEDURES(5-4)Paper path jam occurs right after reaching the fuser unitFuser motorHeat roller detection temperatureFuse

2-1CHAPTER 2 EXPLANATION OF OPERATIONI. ELECTROPHOTOGRAPHIC PROCESSING MECHANISM(1) Electrophotographic processThe electrophotographic process is expl

7-42CHAPTER 7 TROUBLESHOOTING PROCEDURES(6) Paper Exit Jam(Error 382)(6-1)Paper exit jam occurs right after turning on the powerPaper running route i

7-43CHAPTER 7 TROUBLESHOOTING PROCEDURES(6-2)Paper exit jam occurs right after feeding paperFace-up stacker coverDuplex pull-in gateRear panelRunning

7-44CHAPTER 7 TROUBLESHOOTING PROCEDURESFuser motor drive cordFuser motorConfirmation TasksCheck the connected state of the cord.Check visually for an

7-45CHAPTER 7 TROUBLESHOOTING PROCEDURES(7) Duplex Print Jam(Error 370,371,372,373,383)(7-1)Duplex print jam occurs right after turning on the powerP

7-46CHAPTER 7 TROUBLESHOOTING PROCEDURES(7-3)Duplex print jam occurs in reverse of the paperDup-IN sensor leverDup-In sensorDuplex motorConfirmation T

7-47CHAPTER 7 TROUBLESHOOTING PROCEDURES(8) Paper Size Error (Error 400)(8-1)Paper jam occurs when the end of paper is near IN1 sensor.Multiple feed

7-48CHAPTER 7 TROUBLESHOOTING PROCEDURES(9) ID Unit Up-Down Error(Service Call 140-143)(9-1)An error occurs in the operation of ID Unit UpLoad in ins

7-49CHAPTER 7 TROUBLESHOOTING PROCEDURES(9-2) An error occurs in the operation of ID Unit DownLoad in installing/removing of ID unitGreasing of right

7-50CHAPTER 7 TROUBLESHOOTING PROCEDURES(10) Fuser Unit Error(Error 170-177)(10-1)An error occurs right after turning on the powerUpper thermistor, l

7-51CHAPTER 7 TROUBLESHOOTING PROCEDURES(11) Motor Fan Error(Error 120,127,051)(11-1)Low voltage power unit fan or CU fan does not rotate right after

2-2CHAPTER 2 EXPLANATION OF OPERATION2. ExposureThe light emitted from the LED head is radiated onto the charged surface of the OPC drum.The charge of

7-52CHAPTER 7 TROUBLESHOOTING PROCEDURES(12) Print Speed is Slow (Low Performance)(12-1)Print speed decreases up to 2ppmEnvironmental temperature of

7-53CHAPTER 7 TROUBLESHOOTING PROCEDURES(13-2)2nd Tray unit is not recognized2nd tray unitConnections from PU PCB (PRX PCB) to 2nd tray PCB (V7Y PCB)C

7-54CHAPTER 7 TROUBLESHOOTING PROCEDURES(15) Toner cartridge is not recognized(Error 540,541,542,543)(15-1)Errors caused by consumablesID units and t

7-55CHAPTER 7 TROUBLESHOOTING PROCEDURES(15-3)Errors caused by machine defectsID UnitID motorConfirmation TasksIs a heavy load imposed on the ID unit,

7-56CHAPTER 7 TROUBLESHOOTING PROCEDURES(17) Dew Condensation Errors (Error 123)(17-1)Dew CondensationConnection between PU PCB (PRX PCB) and high-vo

7-57CHAPTER 7 TROUBLESHOOTING PROCEDURESC. Image problem troubleshootingLight or faded image on whole pageAVertical black belt or lineDDirty Backgroun

7-58CHAPTER 7 TROUBLESHOOTING PROCEDURES(1) Color is totally pale (Fig. A on page 7-57)(1-1)Color is paleRemaining quantity of tonerTape at the openi

7-59CHAPTER 7 TROUBLESHOOTING PROCEDURES(2) Background is dirty (Fig. B on page 7-57)(2-1)Background is dirty (partly)Drum exposed to lightLeak of to

7-60CHAPTER 7 TROUBLESHOOTING PROCEDURES(3) Blank Print (Fig. C on page 7-57)(3-1)Blank on the whole pageRemaining quantity of tonerLED headConnected

7-61CHAPTER 7 TROUBLESHOOTING PROCEDURES(4) Vertical lines are printed(4-1)Thin vertical lines (with color) (See Fig. D on page 7-57)Filming of ID un

2-3CHAPTER 2 EXPLANATION OF OPERATION4. TransferA sheet of paper is placed over the OPC drum surface, and an electric charge is given to thepaper from

7-62CHAPTER 7 TROUBLESHOOTING PROCEDURES(5) Cyclic Print Trouble (Refer to Fig. E on page 7-57)(5-1)Vertical cyclic print troubleImage drum Developme

7-63CHAPTER 7 TROUBLESHOOTING PROCEDURES(6) Color registration is wide.(6-1)"IN ADJUSTING COLOR REGISTRATION" is shown only a short timeCo

7-64CHAPTER 7 TROUBLESHOOTING PROCEDURESGroundCharging RollerDeveloping RollerToner Supply Roller(7) Solid Black Print(7-1) Solid black on a full pag

7-65CHAPTER 7 TROUBLESHOOTING PROCEDURESD. Actions after forced initialization of HDD/FlashThis subsection explains the actions to be taken after a tr

7-66CHAPTER 7 TROUBLESHOOTING PROCEDURESE. Network Troubleshooting(1)Cannot print from Utility.(1) Check of LINK light Check to see if network infor

7-67CHAPTER 7 TROUBLESHOOTING PROCEDURESVI. CHECK OF FUSESIf any of the following errors is issued, check the corresponding fuse on the CU control PCB

CHAPTER 8CONNECTION DIAGRAMSI. CHECK OF RESISTANCE VALUES ... 8-1II. COMPONENT LAYOUT... 8-5

8-1CHAPTER 8 CONNECTION DIAGRAMSI. CHECK OF RESISTANCE VALUESBetween pin 1 and pin 2: 3.4ΩBetween pin 3 and pin 4: 3.4Ω orBetween pin 1 and pin 2: 5

2-4CHAPTER 2 EXPLANATION OF OPERATION7. Belt CleaningToner remaining on the transfer belt is scraped off by the belt cleaning blade and collectedinto

8-2CHAPTER 8 CONNECTION DIAGRAMSBetween pin 1 and pin 2:6.1‰Between pin 3 and pin 4:6.1‰orBetween pin 1 and pin 2: 8.5‰Between pin 3 and pin 4: 8.5‰ID

8-3CHAPTER 8 CONNECTION DIAGRAMSBetween pin 1 and pin 2: 3.4‰Between pin 3 and pin 4: 3.4‰orBetween pin 1 and pin 2: 5‰Between pin 3 and pin 4: 5‰Betw

8-4CHAPTER 8 CONNECTION DIAGRAMSUnit Circuit diagram & configuration Part schematic Resistance valueBetween pin A -1 and pin A -6:

8-5CHAPTER 8 CONNECTION DIAGRAMSII. COMPONENT LAYOUT(1) Print engine controller PCB (PRX PCB)Component side9112 1Q6Q3D1IC7IC6FM1ARMOREDIC5CP4IC2C13R54

8-6CHAPTER 8 CONNECTION DIAGRAMSSolder sideR593C554C546Q509 Q510C556R550R543R539C531C530R542R541R540R528R527C514C564R616R613R615R614R513C563C561C562C5

8-7CHAPTER 8 CONNECTION DIAGRAMS(2)-1 Main controller (TBH PCB)Component sideKAPC61DMMBSR49C42RM31C57C56C50C45C44C43C41C39C38C37C36C34C33C32C31C30C29

8-8CHAPTER 8 CONNECTION DIAGRAMSSolder sideC536C530C527C525C774C765C708C713C667C697C687C764 C763 C762C773C743C735 C734C725C717C712 C711C704C694RM573C7

8-9CHAPTER 8 CONNECTION DIAGRAMS(3) Junction PCB (PRY PCB)Component sideSolder sideFUSERS1C1EXITC2LCRJ1CP1DENSRCRPUIF8141241514131BFUSE BFUCUT

8-10CHAPTER 8 CONNECTION DIAGRAMS(4) Duplex print control PCB (V7Y PCB)Component sideSolder sideJ24J25J20SNS03SNS12FLASHCP2OSCMAIN1J11J8J9J3J26J2J4J12

8-11CHAPTER 8 CONNECTION DIAGRAMS(5) Second tray control PCB (V7Y PCB)Component sideSolder sideJ24J25J20SNS03SNS12FLASHCP2OSCMAIN1J1113 1J8J3J26J2J4J1

2-5CHAPTER 2 EXPLANATION OF OPERATION8. FuserThe toner image which was transferred to the paper is applied heat and pressure as it passesbetween the h

8-12CHAPTER 8 CONNECTION DIAGRAMS(6)-1 Control panel PCB (PRP PCB)Component sideSolder side(7) Toner-Low sensor PCB (PRZ PCB)S1S6D2D1S7J2S5IC1S8SW4SW3

8-13CHAPTER 8 CONNECTION DIAGRAMS(8) Inlet sensor PCB (RSF PCB)(9) Color adjustment sensor PCB (PRC PCB)(10) High-voltage power supply PCB(11) Low-vol

8-14CHAPTER 8 CONNECTION DIAGRAMS(12) ID unit(13) Transfer belt unitFuseContacts ID unitID unit (For consumables) ContactsToner-Low sensor PCB (PRZ PC

Caution !Danger of explosion if battery is incorrectly replaced.Replace only with the same or equivalent typerecommended by the manufacturer.Dispose o

COPYRIGHT  2006 BY SHARP CORPORATIONAll rights reserved.Printed in U.S.A.No part of this publication may be reproduced,stored in a retrieval system,

2-6CHAPTER 2 EXPLANATION OF OPERATIONII. PRINTING PROCESSThe paper fed from Tray 1 or Tray 2 is carried by the paper feed roller, register roller L an

2-7CHAPTER 2 EXPLANATION OF OPERATION(1) Paper fed from 1st Tray1. As illustrated in Figure 2-1, when the solenoid is ON, the register motor rotates(C

2-8CHAPTER 2 EXPLANATION OF OPERATION(3) Transport belt1. As the transport belt motor rotates in the direction of the arrow, the transport belt is dr

2-9CHAPTER 2 EXPLANATION OF OPERATIONC-ID Motor(CCW)Lift uplinkID Unit Operations During Color PrintingC-ID UnitC-ID Unit downM-ID Unit downY-ID Unit

INTRODUCTIONiThis manual explains the maintenance methods for the AR-C265P.The manual has been prepared for use by the maintenance personnel. For oper

2-10CHAPTER 2 EXPLANATION OF OPERATION(5) Fuser unit and paper output1. As illustrated in Figure 2-8, the fuser unit and delivery roller are driven by

2-11CHAPTER 2 EXPLANATION OF OPERATIONOutline of color drift correctionThe color drift correction is implemented reading the correction pattern that i

2-12CHAPTER 2 EXPLANATION OF OPERATIONError checking methods and remedial methodsThe color drift correction test function among the other self-diagnos

2-13CHAPTER 2 EXPLANATION OF OPERATIONOutline of density correction methodThe density correction is implemented reading the correction pattern that is

2-14CHAPTER 2 EXPLANATION OF OPERATIONError checking methods and remedial methodsThe density correction test function among the other self-diagnostic

2-15CHAPTER 2 EXPLANATION OF OPERATIONPrinciple of toner sensor detectionToner LOW is detected by the toner sensor (Reflection sensor) installed insid

CHAPTER 3INSTALLATIONI. CAUTIONS, AND DO’S AND DON’TS ... 3-1II. UNPACKING METHOD... 3-2II

3-1CHAPTER 3 INSTALLATIONI. CAUTIONS, AND DO’S AND DON’TS• Do not install the printer at high temperature or near fire.• Do not install the printer in

CONTENTSiiCHAPTER 1 CONFIGURATIONI. SYSTEM CONFIGURATION ...1-1II. PRINTER CONFIGURATION ...1-2III. COMPOSITION OF OPTIONALITEMS...

3-2CHAPTER 3 INSTALLATION1+II. UNPACKING METHOD• Do not install the printer in a location where its vent hole is blocked.• Do not install the printer

3-3CHAPTER 3 INSTALLATIONIII. PRINTER INSTALLATION INSTRUCTIONS• Install the printer in a location where the following temperature and humidity are me

3-4CHAPTER 3 INSTALLATIONIV. LISTING OF COMPONENT UNITS AND ACCESSORIES• Check to make sure that the component units are free from damage, dirt or ot

3-5CHAPTER 3 INSTALLATIONV. ASSEMBLING METHODA. Assembly of printer main bodyRemoving the protective materials 1) Peel off the protective tapes (5) a

3-6CHAPTER 3 INSTALLATIONInstalling the image drum cartridges 1) Take out the image drum cartridges (4) gently along with the toner cartridges attac

3-7CHAPTER 3 INSTALLATION 4) Match the label colors of the image drum cartridges to those on the printer. 5) Gently put the image drum cartridges

3-8CHAPTER 3 INSTALLATION 1) Pull out the paper cassette.Note!Do not peel off the rubber attached to the plate. 2) Set the paper stopper securely,

3-9CHAPTER 3 INSTALLATIONLoading paper in the multi-purpose tray 1) Open the multi-purpose tray and also the paper supporter. 2) Set the manual feed

3-10CHAPTER 3 INSTALLATIONStoring the Quick GuidePaste the dedicated Quick Guide bag to the printer, and put the Quick Guide in it.Turning back the de

3-11CHAPTER 3 INSTALLATIONB. Connection of power cablePower requirements• Observe the following conditions:AC: 115 V ± 10%Power frequency: 60Hz ± 2Hz

iiiCHAPTER 4 REPLACEMENT OF PARTSI. PRECAUTIONS ON THE REPLACEMENT OF PARTS... 4-1A. Maintenance tools... 4-2II. PART R

3-12CHAPTER 3 INSTALLATIONDuring holidays or a trip out of town, unplug the power cord.Connecting the power cordNote!Ensure that the power switch is i

3-13CHAPTER 3 INSTALLATIONTurning off the powerOn the AR-C265P which is not equipped with the built-in type hard disk (optional) the powercan be turne

3-14CHAPTER 3 INSTALLATIONC. Installation of optional items(1) Installation of expansion memory setNote! • Be sure to use genuine Sharp parts. If an

3-15CHAPTER 3 INSTALLATIONRemove Side Cover 1) Loosen the screw (1). 2) Remove the side cover. To remove the side cover, slide it while holding up

3-16CHAPTER 3 INSTALLATIONAttaching the side cover 1) Mount the side cover. 2) Fasten it with the screw (1). 3) Close the top cover and front cover

3-17CHAPTER 3 INSTALLATIONPlacing the printer on the second tray unit.Note!The printer weighs Approx. 29kg (with Duplex)/Approx. 26kg (w/o Duplex). It

3-18CHAPTER 3 INSTALLATIONPeeling the protective tapes off the duplex unitInstall Duplex Unit 1) Insert the duplex unit into the lower part on the ba

3-19CHAPTER 3 INSTALLATIONTurning OFF the printer power and disconnecting the power cord and printer cableNote!If an expansion memory is installed wit

3-20CHAPTER 3 INSTALLATIONDetaching the side cover 1) Loosen the screw (1). 2) Remove the side cover. To remove the side cover, slide it while hold

3-21CHAPTER 3 INSTALLATIONAttaching the side cover 1) Mount the side cover. 2) Fasten it with the screw (1). 3) Close the top cover and front cover

ivCHAPTER 7 TROUBLESHOOTING PROCEDURESI. PRECAUTIONS PRIOR TO REPAIR...7-1II. ITEMS TO BE CHECKED PRIOR TO

3-22CHAPTER 3 INSTALLATIOND. Confirmation of recognition of optional itemsTo check to see whether or not the optional items have been installed proper

3-23CHAPTER 3 INSTALLATIONVI. MENU MAP PRINTThis print is intended to ensure that the printer operates normally.1) Load Letter paper in the tray.2)

3-24CHAPTER 3 INSTALLATIONVII. CONNECTION METHODS<USB connection>Preparing a USB cableNote!• No printer cable is supplied with the printer. Prov

3-25CHAPTER 3 INSTALLATIONVIII. CONFIRMATION OF PAPER USED BY THE USER<LAN cable connection>Preparing a LAN cableSwitching off the printer and c

CHAPTER 4REPLACEMENT OF PARTSI. PRECAUTIONS ON THE REPLACEMENT OF PARTS... 4-1A. Maintenance tools... 4-2II. PART REPLA

4-1CHAPTER 4 REPLACEMENT OF PARTSI. PRECAUTIONS ON THE REPLACEMENT OF PARTSThis section explains the field replacement procedures for parts, assemblie

4-2CHAPTER 4 REPLACEMENT OF PARTSA. Maintenance toolsTools necessary to replace printed-circuit boards and component units.Tools necessary for using m

4-3CHAPTER 4 REPLACEMENT OF PARTSII. PART REPLACEMENT METHODSA. Left side coverThis subsection explains the replacement methods for the parts and asse

CHAPTER 1CONFIGURATIONI. SYSTEM CONFIGURATION... 1-1II. PRINTER CONFIGURATION... 1-2III. COMPOSITION OF OPTIONALITEMS...

4-4CHAPTER 4 REPLACEMENT OF PARTSB. Right side cover(1) Open the top cover.(2) Open the feeder unit.(3) Loosen screw 1, and detach right side cover 2.

4-5CHAPTER 4 REPLACEMENT OF PARTSC. Face-up tray(1) Open face-up tray 1 into the direction of the arrow, free the engagement on either side of itwhile

4-6CHAPTER 4 REPLACEMENT OF PARTSD. Rear cover(1) Open the face-up tray.(2) Remove two screws (silver) 1. (Tool No. 1)(3) Insert the flat-tipped screw

4-7CHAPTER 4 REPLACEMENT OF PARTSE. LED assy/LED assy springs(1) Open the top cover.(2) After disconnecting the cable, first free hook part A by apply

4-8CHAPTER 4 REPLACEMENT OF PARTSF. Control PCB(1) Open the top cover.(2) Detach the right side cover. (See Section "B. Right side cover".)

4-9CHAPTER 4 REPLACEMENT OF PARTSG. Print engine controller PCB(1) Remove the plate shield Assy(PCL/GDI). (See Section "F. Control PCB" (1)

4-10CHAPTER 4 REPLACEMENT OF PARTSRFIDDCHEATRELAYHVOLTCUIFHOPHSOLPOWFANFSNSPERFIDSSNSDCIDOPEOPTIONPOWERBELTIDUPToner sensor ID motorControl panelContr

4-11CHAPTER 4 REPLACEMENT OF PARTSH. Top cover assembly(1) Detach the left side cover. (See Section "A. Left side cover".)(2) Detach the r

4-12CHAPTER 4 REPLACEMENT OF PARTSI. Top cover(1) Detach the top cover assembly. (See Section "H. Top cover assembly".)(2) Remove ten screw

4-13CHAPTER 4 REPLACEMENT OF PARTSJ. Controller panel assy(1) Open the top cover.(2) Open the feeder unit.(3) Detach the right side cover. (See Sect

4-14CHAPTER 4 REPLACEMENT OF PARTSK. Board PRP/Top cover handle(1) Detach the control panel assembly. (See Section "J. Controller panel assy&quo

4-15CHAPTER 4 REPLACEMENT OF PARTSL. Low-voltage power supply/low-voltage fan/hopping motor/fuser motor(1) Remove the cassette assembly.(2) Disassemb

4-16CHAPTER 4 REPLACEMENT OF PARTSM. Guide eject assy/color register assy/board-PRY(1) Detach the left side cover, right side cover, rear cover, and t

4-17CHAPTER 4 REPLACEMENT OF PARTSSNSCNSNSCNFUSEREXITLCRDENSRCRREPLAYExit sensorBelt motorBelt thermistorBelt thermistorColor registration sensorBoard

4-18CHAPTER 4 REPLACEMENT OF PARTSN. Fan (fuser)/belt motor/high-voltage power supply board/cover-open switch(1) Detach the left side cover. (See Sec

4-19CHAPTER 4 REPLACEMENT OF PARTSO. MPT assy(1) Open MPT Assy 1.(2) Release the two stoppers by opening the two arms of MPT Assy 1 toward the outside

4-20CHAPTER 4 REPLACEMENT OF PARTSP. Feeder unit/board-RSF/MPT hopping roller/frame assy separator/cover front(1) Open the top cover.(2) Remove the p

4-21CHAPTER 4 REPLACEMENT OF PARTSQ. Board-PRZ lift-up motor/solenoid/paper-end sensor(1) Detach the left side cover, right side cover, rear cover, to

4-22CHAPTER 4 REPLACEMENT OF PARTSBoard-PRZ Lift-Up Motor/Solenoid/Paper-End SensorAlign the motor and connector in position to the arrow. Install

4-23CHAPTER 4 REPLACEMENT OF PARTSR. Feed roller(1) Remove the cassette.(2) Release the latch, and remove feed roller 1.Feed Roller1Latch

1-1CHAPTER 1 CONFIGURATIONI. SYSTEM CONFIGURATIONRFIDEEPROMK LED HEADY LED HEADM LED HEADC LED HEADOperator panel PCBToner sensor PCBHigh-voltage PCBL

4-24CHAPTER 4 REPLACEMENT OF PARTSS. Shaft eject assy(FU)/shaft eject assy(FD)/eject sensor(1) Remove the eject Assy. (See Section "M. Guide eje

4-25CHAPTER 4 REPLACEMENT OF PARTST. Fuser Unit(1) Open the top cover.(2) Lift up the lock levers 1 (2, blue) of the fuser unit in the direction of th

4-26CHAPTER 4 REPLACEMENT OF PARTSU. Belt Unit(1) Open the top cover.(2) Remove ID unit 1.(3) Turn the lock levers (2, blue) of belt unit 2 in the dir

4-27CHAPTER 4 REPLACEMENT OF PARTSIII. LUBRICATING POINTSThis subsection indicates the lubricating points of the printer. Conversely, it means that an

4-28CHAPTER 4 REPLACEMENT OF PARTS1 0ZZ43070301// Plate-Assy.-BaseGear-Z24-50-HPStopper-Z45-48-HPGear-Planet-HPHolder-PlanetStopper-HPShaft-HoppingCro

4-29CHAPTER 4 REPLACEMENT OF PARTS2 0ZZ42049701// Guide-Assy.-Cassette-L3 0ZZ43294901// Guide-Assy.-Cassette-REM-30L Class CGuide-Casette-LApply a no

4-30CHAPTER 4 REPLACEMENT OF PARTS4 0ZZ43073201// Gear-Assy.-HP5-1 0ZZ43070501// Plate-Ass.-Side-RHolder-Gear-AEM-30L Class CApply a normal amount of

4-31CHAPTER 4 REPLACEMENT OF PARTSApply MOLYKOTE (EM-30L) in a large quantity to the gear tooth flanks at over 120 deg. Enlarged viewEM-30L Class FEM

4-32CHAPTER 4 REPLACEMENT OF PARTS5-4 0ZZ43070501// Plate-Ass.-Side-R(5)EM-30L ClassAEM-30L ClassAEM-30L ClassCEM-30L ClassCLink-Liftup-RGear-Liftup-Z

4-33CHAPTER 4 REPLACEMENT OF PARTS6 0ZZ43074901// Plate-Ass.-Side-LLink-Liftup-LPost-Gearldle-LGear-Lifuup-Z32Gear-Lifuup-Z56(5)EM-30L Class C EM